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Schedule an Appointment
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Connect With Wescom Financial
Phone
Credit Union:
1-888-4WESCOM (1-888-493-7266)
Automated banking with Teller#Phone:
1-877-4TELLER (1-877-483-5537).
TTY (Teletype) for the speech and hearing impaired:
1-888-937-2661
From outside the United States:
1-626-535-1000
The Wescom phone hours are from 7 a.m. to 8 p.m. Monday - Friday, 8 a.m. to 5 p.m. on Saturday, and closed Sundays. The Contact Center is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.
Appointments
Schedule Video, In-Branch, or Over-the-Phone Appointments
We encourage you to schedule your appointments in advance so we can prepare for your visit.
Appointment scheduling is currently unavailable for our Monterey County Branch locations (King City, Marina, Salinas, Soledad).
Appointments are available for the following services:
- Account Updates
- Auto Loan
- Cash Withdrawal (over $5000) – Please allow 2-3 business days
- Credit Card
- Home Equity Lines of Credit (HELOC)
- Mortgage Loans
- Insurance Services
- Investments
- New Accounts
- Notary
- Personal Loan
Chat
Contact Wescom by Chat
For account assistance or questions, please log in to Online Banking and click the chat tab on the right side of the page.
Chat hours availability:- 7 a.m. to 8 p.m. Monday – Friday
- 8 a.m. to 5 p.m. on Saturday
- Closed Sunday
Chat is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.
Member relations and general products & services questions only.
mail@wescom.orgPlease do not send account specific inquiries or requests to this mailbox. For account assistance or questions, please log in to Online Banking and send your message using your secure mailbox.
Online Banking General Questions only.
online@wescom.orgFor Online Banking access assistance, please contact us at:
1-888-4WESCOM (1-888-493-7266) during regular business hours.Member Feedback:
General Purpose mailing address:
Wescom Financial
P.O. Box 7058
Pasadena, CA 91109-7058
Mailing address for Real Estate Loans
Real Estate inquiries are accepted in writing by U.S. Mail only.
Wescom Financial
P.O. Box 68063
Anaheim, CA 92817
Holiday Schedule
Wescom Financial will be closed on the following holidays:
- Martin Luther King Jr. Day (Jan. 20)
- Presidents Day (Feb. 17)
- Memorial Day (May 26)
- Juneteenth (June 19)
- Independence Day (July 4)
- Labor Day (Sep. 1)
- Indigenous Peoples’ Day (Oct. 13)
- Veterans Day (Nov. 11)
- Thanksgiving Day (Nov. 27)
- Christmas (Dec. 25)
Our Locations
- Wescom General Branch Hours: Mon.-Fri. 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m.
- Wescom UCLA Campus Branch open: Mon.-Fri. 10 a.m. to 5 p.m., Saturday 10 a.m. to 4 p.m.
- Knott's Berry Farm Branch open: Monday- Saturday 9 a.m. to 6 p.m., closed Sunday.
- Drive-up ATMs available at select branches: Anaheim, Hawthorne, Redlands, Signal Hill & Torrance.
- Coin-redemption machines are available at all Southern California branches, with the exception of the Knotts Berry Farm branch, and at Monterey County locations (King City, Marina, Salinas, and Soledad).